Shipping policy
Due to the growing concern of the Corona Virus, shipping times will be temporarily delayed from 2-4 weeks to 4-8 weeks depending on items purchased and location of delivery. Customers are still able to purchase their items, but it will take an extended amount of time to receive as many cargo ships have been delayed. We are sorry for the inconvenience.
2020/25 no’lu genelgenin (https://www.igmd.org.tr/202025-sayili-genelge-posta-ve-hizli-kargo-tasimaciligi_haberi) 23. maddesine istinaden yurt dışından bireysel alıcılara gelen gönderilerin gümrük beyanı için alıcıya ait T.C. Kimlik bilgisinin girilmesi zorunludur. T.C. Kimlik Vatandaşlık numarası temin edilemeyen gönderilerin teslim edilemeyeceği gümrük mevzuatınca bildirilmiştir. Gönderinizin yurtdışından Türkiye'ye sevkini onaylayabilmemiz ve Türkiye’deki gümrük işlemlerini yapabilmemiz için ödeme kısmında belirtilen bölüme T.C. Kimlik Vatandaşlık Numaranızı yazınız
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STANDARD SHIPPING
Standard shipping times can vary from 2-4 weeks depending on the destination country as all of our packages ship separately from our international vendors. Please be patient your package is on the way!
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If a package ships late or out of our 2-4 week time frame we are not obligated to refund. All sales are FINAL. Please keep this in mind as some packages take longer to ship than others.
*IF your package hasn't shipped within 2 weeks, Cocitto offers a convenience discount of 50% off ANY item on the store website. Send an email to info@cocitto.com to redeem the offer with your name and order number, Thank you!